The ESSIC help ticket system is here: http://essicticket.umd.edu/
Also, an email can be sent to support@essic.umd.edu to start a help ticket
The IT support and helpdesk is located in room 4061 at M-Square. The helpdesk can be reached by phone at X42627 from campus or 301.314.2627
IT Staff
IT Administration & Planning Group Manager
Mark Baith 301.314.2629 mbaith@essic.umd.edu
Web and Applications Development
Travis Swaim 301.405.0145 tswaim@essic.umd.edu
IT Helpdesk and Infrastructure Manager
Michael Maddox 301.314.2627 mmaddox@essic.umd.edu
Server Manager
Robbie Reese 301.405.7745 jreese@essic.umd.edu